Bonalta CRM — the vertically-native CRM built to convert

Vertical · Medical Aesthetics

Bonalta for Medical Aesthetics.

Botox, filler, laser, body — aesthetics is a treatment-series business. Bonalta is built around the LTV that matters: package management, membership retention, treatment-series tracking, and the SMS reactivations that drive 30% of your repeat revenue.

3.4x

Average treatments per patient

+28%

Membership retention

$92

LTV uplift per active member

Playbooks shipped on day one

Bonalta for Medical Aesthetics comes with these out of the box.

  • Treatment-series tracking

    Bundle multiple sessions into a single package, track redemptions, auto-prompt rebookings 4 weeks before expiry.

  • Membership programs

    Monthly + annual memberships with auto-applied benefits, churn dunning, and downgrade-to-PAYG paths.

  • Reactivation cadence

    Inactive 60 days? AI triggers a personalized text with the patient's last treatment and a same-week opening.

  • Cross-treatment upsell

    Patient came in for filler? Offer the laser package they qualify for, timed correctly post-treatment.

  • Reviews + referrals

    Auto-request reviews from happy patients 7 days post-treatment. Referral codes auto-apply discounts both ways.

  • Photo + consent management

    Before/after capture, consent-form signing, HIPAA-aware storage. All on the contact record.

“We stopped guessing who to text. Bonalta watches the calendar and reactivates patients exactly when they're due. November was our highest month ever.”

— Owner · Med spa, Austin