Bonalta AI
An orchestrator that handles every conversation until a human is the right move.
Bonalta AI watches every channel — inbound SMS, missed calls, web forms, abandoned carts — qualifies the lead, books the meeting, and hands a clean record to your team.
What you get
The capabilities that ship with Bonalta AI.
Inbound auto-reply
Sub-second SMS replies to every inbound, escalates to a human only when intent confidence drops below your threshold.
Outbound cadences
Multi-step sequences over SMS + email + voice, paused automatically when the lead replies or books.
Voice agents
Optional AI voice answers off-hours calls, captures intent, and books appointments straight into the calendar.
Per-vertical prompts
Tone, knowledge, and objection handling tuned for your industry. Edit your playbooks in plain English.
Human-in-the-loop
Every AI reply is logged, reviewable, and overridable by an agent. Confidence flags surface what to double-check.
Cost transparency
Per-conversation token usage shown alongside CRM metrics. No black-box AI bills.
Bonalta AI