Vertical · Jewelry
Bonalta for Jewelry.
Jewelry is a high-consideration, relationship-driven sale — bridal timelines, custom design, repairs, and repeat buyers who expect white-glove follow-up. Bonalta is built for the consult-to-close funnel: private appointment booking, quote follow-up, deposit collection, and the reactivation sequences that bring clients back for anniversaries and upgrades.
+44%
Quote-to-sale conversion
2.1×
Bridal consult show rate
<5min
Median inbound response time
Playbooks shipped on day one
Bonalta for Jewelry comes with these out of the box.
Bridal & custom design pipeline
Stages from first inquiry through private consult, design approval, deposit, and pickup — with automated reminders at every milestone.
Quote follow-up sequences
When a client leaves without buying, AI follows up with the exact piece, sizing, and financing options discussed — timed for when they're ready.
Repair & service reactivation
Track repairs from drop-off to ready-for-pickup. Notify clients automatically and rebook sizing or cleaning while they're in-store.
VIP clienteling
Segment by lifetime value, purchase occasion, and style preferences. Surface the right new arrivals and event invites to the right clients.
Private appointment booking
Route inbound calls, texts, and form fills to consult scheduling — with calendar holds, confirmation texts, and no-show recovery built in.
Deposits & special orders
Collect deposits and layaway payments in the same thread as the conversation. Every charge ties back to the order record.
“Our bridal season used to drown the team in callbacks. Bonalta books consults, follows up on quotes, and our associates walk into every appointment knowing the full story.”
— Store director · Independent jeweler, Atlanta